Right of Way
Each Impact module
is rich with information waiting for aggregation, sorting, and judicious
queries to solve persistent management issues. Reports and online queries
are some of the solutions provided by Impact Resources to provide management
with key information.
The Impact Tickler is a new module
that enables the scheduling and management of Impact events without the
need for a custom report. Custom queries such as, "Show me all permits
that have not had an inspection in 60 days", can be displayed interactively.
Management queries such as, "Show me all open customer service requests that
are assigned to Bill Smith", can also be displayed. The Tickler module includes
a calendar that can be used for event management, such as Planning Commission
meetings, City Council meetings, and holidays. In addition, date specific queries
can be displayed on a calendar. For example, it is possible to display all projects
scheduled for the next Planning Commission meeting on the tickler calendar. The
tickler calendar can be printed in a daily, weekly, or monthly format.
The greatest feature
of the Tickler module is the ease in which it can be customized. Every
Impact user can create a unique set of tickler queries based on his or her